This page covers all key information parents need to know prior to booking with CW Active Holiday Camps and on-camp arrival. If you have any further questions, please contact us via email email@example.com or call 07864 258016.
WHAT TO BRING TO CAMP:
Comfy clothes for an active day, including practical shoes (i.e. trainers) and clothes you don’t mind getting dirty.
For sunny weather:
Sun hat, suitable clothes and sun cream (ensure the latter is applied prior to arrival – we will then advise/assist your child in reapplying throughout the day unless you advise us otherwise)
Warm comfortable clothes including a jacket/coat and jumper for cool weather
Food and Drink
Healthy and balanced packed lunch, plus additional snacks for break times/extended hours
Refillable drinks bottle (all children will be advised to keep this filled throughout the day)
Please provide ice packs during hot weather as we are unable to provide refrigeration facilities.
CW Active does have a ban on nuts due to children with serve allergies.
Do not bring…
Mobile phones or any other electronic equipment
All non-approved electrical devices are prohibited on camp. If found, children will be asked to place the device in the Camp Manager box, which will be locked and secured at all times. Parents/Guardians are required to contact the Camp Manager if they wish to speak with their child during camp.
CW Active cannot be held responsible nor can they compensate if items get damaged or go missing.
From the minute our doors open until the very last child is picked up, every day at CW Active is filled to the brim with action, adventure and fun. From the energetic to the creative, from the classics to the unusual, your child can expect to take part in around six engaging activities each day.
Our philosophy when it comes to activities is to ensure every session is bursting with energy and fun. We also want children to try things they wouldn’t normally get to do, learn some new skills in the process and go home tired and happy after each day. You will also be able to see what your child is doing by viewing the timetable at the registration area when you sign your child in on camp.
Free-choice activities run during the extended hours.
CW Active requests that parents be punctual in dropping off and collecting children. We also request that parents inform Head Office/Camp Manager when a child will be absent due to illness and other unforeseen circumstances. If no prior notice is given, the Camp Manager will attempt to contact parents in the case of absence.
Parents are asked to tell Head Office/Camp Manager if their child is going to be absent and ask them to provide a reason i.e. they are sick.
We ask parents to contact at the beginning of the day.
Parents can ring or text the camp manager or call head office to inform us if their child is not attending.
If a child doesn’t attend the camp for their sessions, the camp manager or head office would be responsible for contacting the parent to find out the reason why.
We would speak to the parent personally.
If there is no reply and the child does not come to the camp, we could refer to our Safeguarding and Child Protection Policy as the welfare of the child is a priority.
We accept all Childcare vouchers. Please see our Childcare Vouchers page for more information.
FRIENDS & SIBLING REQUESTS
The CW Active ethos ensures that children will make new friends on camp. As we group children together by age, children of the same age are likely to be in the same group. Please speak to our Customer Service team if you have any questions. Although there is no guarantee that friends - or siblings - can always be placed together, especially if they differ greatly in age.
All CW Active venues are Ofsted registered and therefore comply with all welfare and learning and development requirements. Not only can you rest assured that the staff caring for your children are fully vetted, but also our high standards are delivered at each venue for your peace of mind. Our policies and procedures are regularly updated to ensure we meet all necessary requirements and the welfare of the children in our care always takes priority.
Our Multi-Activity camps are on the Compulsary & Voluntary Register for our aged 5+ children.
Each of our venues has a separate registration and a unique registration number. This number will be required if you need to set up childcare vouchers with us, give feedback or view previous inspection reports.
We accept payment via the following methods:
There is no charge for a debit/credit card payment. Please note, we do not accept American Express.
We accept all types of childcare vouchers.
If you have accumulated credit from a past booking, you will be required to call our Customer Service Team to book and use this form of payment.
Vouchers can be redeemed online or by phone. You will need the 4-digit reference number and they will need to be redeemed by the date stated on the individual voucher.
CW Active has thorough Policies and Procedures required for the efficient and safe management of our camps, aimed to promote the welfare, care and learning of the children who attend. All Policies & Procedures reflect the statutory guidance in “keeping children safe in education” published in September 2018 by Department for Education.